Payment Policy

At Pet Club Brooklyn, we strive to provide a seamless, transparent, and secure shopping experience for all our customers. All transactions conducted on our website are processed using secure and trusted payment gateways designed to protect your payment information.

1. Accepted Payment Methods

We offer a variety of safe, convenient, and reliable payment options at checkout. You can complete your purchase using any of the following payment methods:

Credit & Debit Cards:

Note: We do not accept cash on delivery (COD), personal checks, money orders, or direct bank wire transfers.

2. Currency & Price Transparency

• Currency: All prices, taxes, and shipping fees listed on Pet Club Brooklyn are quoted and processed in United States Dollars ($ USD).
• Taxes: Applicable state and local sales taxes are calculated and displayed at checkout based on your shipping address.
• Zero Hidden Fees: We do not charge any additional transaction or handling fees beyond the total product price, applicable sales tax, and shipping fees displayed during checkout.

3. Payment Security & SSL Encryption

Your financial security and privacy are important to us. Our store uses secure encryption and industry-standard security measures to help protect your personal information and transaction details.

• Secure Payment Processing: All payments are processed through secure third-party payment providers that use industry-standard security measures.
• No Stored Payment Details: We do not store, view, or retain your full credit or debit card information on our own servers.

4. Order Verification & Billing Authorization

• Payment Processing: Your selected payment method may be charged or authorized when you successfully place your order, depending on the payment method and payment provider.
• Billing Verification: Orders may be subject to billing verification and fraud-prevention checks. If payment verification fails or an order cannot be authorized, we may cancel the order and issue a refund to the original payment method when applicable.

5. Contact & Support Information

If you encounter any issues during payment or have questions regarding your transaction, please contact our support team:

• Shop Name: Pet Club Brooklyn
• Phone: +1 503-877-5528
• E-mail: support@petdepartmentstore.shop
• Store Location: 4118 Penticton Cir NE, Salem, OR 97305, United States
• Support Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time