At Pet Club Brooklyn, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or make a purchase from us.
What We Collect
When you place an order or interact with our website, we may collect information such as your name, email address, billing and shipping address, phone number, order details, and payment-related information.
We may also collect certain browsing and device information, such as your IP address, browser type, device information, and pages you visit, to help us improve our website and shopping experience.
How We Use Your Information
We may use your information to:
- Process and fulfill your orders
- Provide order and shipping updates
- Communicate with you about your purchases
- Respond to customer service inquiries
- Process payments and prevent fraudulent transactions
- Improve our products, website, and customer experience
- Send promotional or marketing emails when you have opted in to receive them
Sharing Your Information
We do not sell your personal information.
We may share necessary information with trusted third-party service providers that help us operate our business, such as payment processors, shipping carriers, website and e-commerce service providers, and email service providers.
These service providers receive only the information reasonably necessary to perform their services.
Cookies
Our website may use cookies and similar technologies to remember preferences, understand how visitors use our website, improve website functionality, and provide a better shopping experience.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
Your Rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.
If you would like to make a privacy-related request, please contact us using the information below.
Data Security
We take reasonable measures to help protect your personal information from unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Contact Information
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Shop Name: Pet Club Brooklyn
Phone: +1 503-877-5528
E-mail: support@petdepartmentstore.shop
Store Location: 4118 Penticton Cir NE, Salem, OR 97305, United States
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Central Time
We aim to respond to customer inquiries within 24 hours.